Who We Are
The Rainbow Cleaning System Philippines (Rainbow Service Center & Sales Philippines) operates this website at rainbowsystem.com.ph to browse our product catalog. We are an authorized Rainbow dealer serving customers across the Philippines. If you have any questions about this Privacy Policy or how we handle your personal data, you can reach us at info@rainbowsystem.com.ph or call 0917-700-1509 anytime.
Information We Collect
When you fill out a form on this website, including our Contact form, Request a Quote form, or Book a Demo / Request for Demo forms, we collect the personal information you provide, which may include your name, email address, phone number, home address, preferred method of contact, and any notes or message you submit. You do not need to create an account or provide any payment information to browse our product catalog.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule and coordinate in-home demonstrations, prepare quotes, and provide after-sales support such as warranty assistance. We do not use your information for any purpose beyond what is reasonably necessary to fulfill your request.
How We Protect and Share Your Information
We apply reasonable organizational and technical safeguards to protect the personal information you share with us from unauthorized access, use, or disclosure. Your personal information is collected and processed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your information is only shared internally within our authorized dealer team as needed to respond to your request.
Cookies
Like most websites, we use cookies to keep our site running smoothly, for example to remember your product catalog filter selections and to understand how visitors use our site so we can improve it. You can disable cookies through your browser settings, though some parts of the site may not work as intended.
Embedded Content
Some pages on this site include embedded videos from YouTube and Vimeo. Embedded content from these sites behaves as if you had visited them directly, and they may collect data about you, use cookies, and monitor your interaction with the embedded content according to their own privacy policies.
Data Retention
We retain the information you submit through our forms for as long as necessary to respond to your inquiry and to maintain a reasonable business record, such as for warranty support. You may request that we delete your information at any time, subject to any legal or administrative record-keeping requirements.
Your Rights
Under the Data Privacy Act of 2012, you have the right to be informed, to access, to object, to correct, to erase or block, to data portability, to file a complaint, and to damages regarding the processing of your personal data. To exercise any of these rights, please contact us at info@rainbowsystem.com.ph anytime. You may also file a complaint with the National Privacy Commission at privacy.gov.ph if you believe your data privacy rights have been violated.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page.